Ring Chime Pro no power
Even after trying different outlets the Ring Chime Pro doesn’t glow blue. It’s not getting power. Can it be fixed?
49490 •
0 •
22 •
19-10-2019 12:23:13
Responses (12)
- T
I have the same issue. No power on chime and resetting doesn't work.
•2
08-11-2019 02:00:05
•
DMy chime also went out (regular, not pro UPC=852239005109). Last communication was 10/11/19. I tried everything from different outlets to doing a hard reset... nothing. I went out and bought another one because I needed it, but now that I see this is a common issue, I hope there is a way to fix or replace it. I'm on this site because theres no clear link to Support that I can see.
•6
08-11-2019 05:08:24
TDon’t waste your time calling this group. If your chime has no power, and it out of warranty, they just tell you to buy a new one. I’m pretty upset that I have over $1000 worth of equipment and 1 piece of equipment goes out they bs you like they care by putting you on hold several times to “troubleshoot” then come back on the line and ask you to do the same old stuff. Aggravating.
•5
15-11-2019 05:39:32
TThe shame about it was I was going to do the security alarm and everything. I’ll keep the company I have.
•0
15-11-2019 05:41:32
NMine too was just a few months out of warranty and out of luck. Very frustrating!
•0
15-11-2019 08:12:13
JYep, mine's dead too!! Funny how they fail shortly outside of warranty!! I've done hard reset and tried different outlets, even checked the plug to make sure it wasn't loose on the housing. FAIL!
•0
01-12-2019 02:41:34
- J
Same issue! Mine stopped working as well. Tried different outlets and also tried bending the springs up a little thinking it's not making contact with the removeable power plug. No luck. It's definitely something internal. I gave up troubleshooting it and bought a Gen 2 Chime Pro. A little upset about having to do so. :cry:
•0
15-08-2020 11:13:30
•
DI should update this... Ring sent me a newer version of the Pro. Unbeknownst to me, there had been a recall of the very early model I had. I've had no issues in years with power (Quickly seeing video instead of waiting 30-60sec is a different story, but I'm happy overall)
•2
15-08-2020 11:18:11
- A
Our ring chime pro stopped working less than a year and a half of using it. No power to it at all. Called customer support and they told us we will need to get a new one ourselves since it's out of warranty. So frustrating they should last longer than a year and a half!
•0
28-08-2020 04:11:53
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
britman98
Mine also went out, no blue light, talks to me in setup mode, won't connect to my network! Keeps telling me my password is incorrect when I know it is correct! Funny how these things happen when its out of warranty!
2
20-10-2019 11:08:12
•