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Benlfc

Accepted Solution
The new video preview alerts

Anyone had any luck with finding how to get the new video preview alerts working? Still just receiving the normal thumbnail image rich alert 

89

4

0

06-11-2024 08:46:18

Responses (4)

  • J
    Accepted Solution

    Hi @Benlfc. As mentioned on this Help Center page, some customers may experience slight delays in accessing new features as Ring accounts are updated to Ring Home on November 5, 2024.

    0

    07-11-2024 11:00:16

    • U

      Nope. 4 days on and still nothing.

      0

      09-11-2024 08:40:16

      • U

        Mine still not working. Rang support a few days ago and they said all was well in account and to give it another 24hrs. As yet still not working for me. Maybe there is an internal issue with it

        0

        10-11-2024 02:54:42

          U

          I just checked. No change. #disappointed.

          0

          11-11-2024 07:36:08

      • U

        @Justin_Ring How long is this "slight delay" going on for please?

        0

        12-11-2024 10:22:51

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