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user_8b9ca4
Accepted Solution
Ring lie
cs-support
If your camera is stolen, they will give you a new one well mine was stolen so I had to wait a month and a half to get police report then they say you only have 15 days to report to ring I didn't see or hear that on the ad
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13-03-2025 08:18:34
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Caitlyn_Ring
Hi @user_8b9ca4. You can find our stolen device form at this link https://ring.com/pages/device-stolen. At the bottom of the page are some important notes regarding our policy, including details about when the replacement request must be submitted.
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14-03-2025 08:23:05
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