8D
Protection plan for additional device
troubleshooting
ring-protect-plans
I had a ring doorbell for a few years but it packed in. I bought a new one and subscribed it to the plan. However now when I open the app on my phone it claims I have only days left of protection. What is going on? Oh and why am I being directed to a board for the UK when I logged in and created my account in the Netherlands?
376 •
0 •
0 •
23-08-2022 04:29:20
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @8F481ACB-D6E9-430D-835F-DE0D88. If you are seeing messaging in the Ring app about your Protect Plan expiring, and you recently bought and installed this Doorbell, then this is probably notifying you that your free 30-day trial is about to expire. With a setup of a new device, you are given a 30-day trial of the Ring Protect Plan. Since the Ring Community does not have a specific board for the Netherlands, it may be directing you to the UK since that is geographically closer to you. I hope this information helps.
0
23-08-2022 07:16:09
•