(Urgent)Request for Video Bulk Downloads for the Past 6 Months
I am reaching out regarding video access for my Ring devices. Due to recent changes in the API limits, I am unable to bulk download all my videos. I would like to request access to the video recordings for the past 6 months for all 10 of my devices. I think it will be around 100,XXXXXXXXXX videos in total and this cannot be download manually on the website as it only allow 40-50 at one time. Could you please assist me in retrieving these recordings? If additional information or verification is required, feel free to let me know. Thank you for your support and assistance.
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05-12-2024 04:27:23
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Tom_Ring
Hi @user_2f0e25. Unfortunately, we do not have a process for downloading such a high-volume of videos. You'll have to manually download them using this process here. For the future, consider locally storing videos on your Ring Alarm Pro.
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06-12-2024 03:07:53
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