Pin, Touch or Face ID for Ring App
Having used another alarm system previous to Ring, the App required either a Pin, touch or Face ID before it logged you in. I found that gave an added layer of security in case my phone got stolen. With Ring, if someone snatched my phone whilst unlocked as I would be on the phone for example, they could go into the Ring app, see my address and disarm my alarm. By having the extra security on the app, at least I know my alarm can't be disarmed. Please add this feature in. I'm sure it's not too difficult. People can then choose to use it or not at their own discretion.
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10-09-2020 03:47:34
Responses (47)
- B
There should be touch id required to just open the app, and then again to arm/disarm. I use the xfinity home system at another location and their app has that option for both which is much more secure. Would prevent someone from picking up an unlocked phone, and prevent simple erroneous action. You want to open the app, or arm/disarm the system, easy to confirm with touch id.
•1
19-07-2020 04:50:00
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SI agree. Why are more people not voting up this feature. I installed the alarm system yesterday and it seems like this functionality is really important. Say someone steals my phone, they get into my Ring App and it clearly displays my address too! They can easily get to my address, disarm and clean us up.
•3
10-09-2020 09:07:29
SHi Boone, Thanks for your comment. I appreciate what you are saying, and I already have all that in place. It still doesn't stop someone potentially snatching your phone whilst your on it and unlocked and keeping it unlocked and then using it. Of course the chances of that are probably slim, but I feel it is still a good feature. Perhaps they should just add in a simple extra feature of touch Id or pin code when you disarm the alarm. That way as another neighbor mentioned, would not delay any doorbell rings etc. They can also make that optional for people to decide.
•3
14-09-2020 08:26:47
- H
There needs to be a login to open the app. This login could be a face, fingerprint or pin. Right now, if I accidentally leave my phone unlocked, anyone can pick it up and disarm or disable a zone. It’s a security device. It needs security features.
•1
09-09-2020 11:50:21
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- S
If user was held under a weapon in front of house, the offender could take users’ phone and use his/her face/finger print to unlock phone and use the ring app to unarm alarm. With the pin to open app, even if the offender has the phone unlocked, they will still need a pin code to open the ring app to unarm alarm.
•0
28-10-2020 05:21:48
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- U
Most apps controlling sensitive data offer a touch/Face ID option to prevent unauthorised access. This is in addition to unlocking the phone. Common examples include messaging, banking, cloud storage. If Ring take security seriously then I would hope this feature is high on their priority list.
•3
25-12-2020 08:19:55
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reader202
Add passcode/biometric lock access to the ring app to prevent unwanted access to security system and to securely arm/disarm the security system.
2
11-04-2020 04:27:24
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