U
user_e79d68
Accepted Solution
New iPhone not logging in
troubleshooting
New iPhone not recognising my ring account
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16-06-2024 08:03:52
Responses (1)
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Caitlyn_Ring
Hi @user_e79d68. If you have a new phone, you'll need to download the Ring app and log in with the correct email address and password. You'll also be asked to confirm a two-step verification code, which will be sent via SMS to your phone number. If you're having difficulty receiving this code, or are unable to access your Ring account, please reach out to our support team for further assistance.
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18-06-2024 07:40:46
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