Ring 1 doorbell replacement faceplate

Question

Where can i get a ring 1 replacement faceplate? I can only find ring 2 and up.

Chelsea_Ring · Answer

Hey @Seegy. The Ring Video Doorbell does not have a removable faceplate, so if you have damage to the front of the Doorbell itself, you will need to give our support team a call to see if they can replace it for you, or work out the best next option if you are not in warranty. For this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.