Time Sensitive notifications and Critical Alerts

Question

For iOS, there is a new feature called 'Time Sensitive' notifications. Some apps have the ability to request of the user to send 'Critical Alerts' as needed. Ring should add these to their app so that if Do Not Distrurb is on, and I have Critical Alerts or Time Sensitive notifications on for Ring and my alarm starts going, I’ll know no matter what.

Caitlyn_Ring · Answer

Hi @zacmassey. You do have the option to receive emergency alerts, even while you have Do Not Disturb enabled. That way if your Ring Alarm is going off but your phone is on Do Not Disturb, you can still receive a push notification. Check out the steps for both Android and iOS in our Help Center article [here](https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode). I hope this helps! :)