Wireless Stick Up Camera using Modes

Question

When trying to use Home mode on my stick up camera, the camera continues to record.

Chelsea_Ring · Answer

Hey @RoyS. Could you try resetting your Stick Up Cam by pressing and holding the setup button for 20 seconds and then reconnecting the device? To reconnect the device, you'll go into the Ring app \ Main Menu \ Devices \ Stick Up Cam \ Device Health \ Reconnect/Change Wifi Network. This will take you through another setup of your device to ensure it is properly connected. Once this is done, ensure you have your Modes settings set to disable motion detection when in Home Mode. You can do this in the Ring app \ Settings \ Modes. After this is all done, try switching from Disarm Mode and then back to Home Mode and let me know if it's working! :)