I have a Ring Video Doorbell 3 plus, which is a battery one. I have just bought and fitted a power adaptor, so that it is now hard wired and not battery. My question is - how do I update the app to convert it from battery to hard wired ?

Hi @04abbbe013bf1e58a600cd16a3574e. Did you purchase the [Ring Plug-In Adapter](https://en-uk.ring.com/collections/accessories/products/video-doorbell-plug-in-adapter-gen-2) from our website, or a different 3rd party adapter? If it's not the Ring Plug-In Adapter, we can't guarantee that it will work properly and provide your Doorbell with appropriate wired power.

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