Disarmed mode - Still getting camera notifications.

Question

Hi all.  I have added a couple of stick-up battery cams (the latest version) to my ever-growing camera collect, but even though I have set them to ignore movement when the alarm is disarmed I am still getting notifications on my phone from one of them.  I've done the usual resets, etc. Anybody any ideas while I'm trying to get hold of product support?  TIA

Marley_Ring · Answer

Hi @AndyCorbett! It sounds like you might have multiple Camera devices here. I recommend ensuring that this Disarmed mode has the Camera in question included in the configuration, as it is possible to exclude a Camera from a mode. Feel free to let us know what you find with support! :)