Hi neighbors! With Live View concerns, it’s good to start with basic troubleshooting and narrowing down what could be causing the problem. We have a Community Post on Live View concerns here that has a lot of great tips and tricks to begin with. You can also find more help in our Help Center Articles on Live View here and on wifi here. If these concerns persist after checking all of the basics with your wifi connection to your Ring device, please give our support team a call at one of the numbers available here. They can take a more in-depth look with you and escalate to our advanced support team if it’s necessary. If you are outside of the US, please visit here to see how to contact support. 