Solved: Pro 2 LED ring too dim

Same issue with me. Called Ring support before I saw this string and they said it wasn’t normal and to return it to get a replacement. I did that and the replacement does the same thing. There is no way this is an as designed situation as the light ring can’t be used for it’s intended purpose- starting with set up. I wasted a lot of time trying to figure out why I wasn’t seeing a spinning ring.

I suppose that’s at least “good” news for those of us who bought a Pro 2 when it first came out: it hasn’t been resolved with a newer hardware version, and it’s not like Ring quietly ignored us about it.