Ring 2 stopped connecting to Wifi

Products Video Doorbells
1

It may be coincidence, I cancelled my subscription billing, then the doorbell wont connect to Wifi.

I have tried

  1. Fully charging doorbell.
  2. Factory reset.
  3. Restart routers. & phone.
  4. Connecting to 2.5Ghz network on Two routers.
  5. Connecting to a open 2.4Ghz wifi.
  6. Connecting to a hotspot.

So I have tried 3 Wifi sources.

The doorbell always fails to connect, this is under Two years old and was £100, Its in a covered porch out of the rain.

I have a 2nd camera working as usual.

2

Hi @Gavo34. You have tried all the basic troubleshooting steps I would have recommended for your concern. The next step is to contact our support team for further assistance. Give our support team a call using one of the numbers available here.