Hi @user65838. For your first concern, try the steps mentioned in the solution in this Community post. As for your second concern, you also want to make sure your permissions for your notifications from the Ring app have not changed in your phone settings. We also have this Help Center article on how to fix notification issues on Android and this page for iOS. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
1 Like