It’s taking a very long time for Ring to find a fix for this, are they to busy working on ring doorbell 3 ? Maybe you should give us all a free ring 3 when they come out seeing as you can’t fix the ring 2,
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I’m having the same issue with all my cameras.
This “solution” is not a solution. Please provide an ETA when Ring gets this problem fixed—hopefully it’s soon!
I am still experiencing this bug
Same problem here. Annoying.
Just purchased this and set it up today. Same problem. HDR toggled on then turns itself off
Same issue here, very annoying
If this is not going to be fixed. Am I right in say I’ve been sold something that doesn’t work?
Thank you neighbors for the updates and letting us know if you’ve been affected by this. We appreciate your patience on this. We’ve talked to the team this morning and from our understanding, a fix should be in the next app release. We will continue to keep you updated on its release date! 
I am also getting this issue. The HDR toggle just reverts to off and the image is NOT in HD (as advised it still would be despite reverting). I can see the image from my doorbell and garden cam side by side and the doorbell picture is very unclear.
Come on Ring, sort this out! You’re happy taking people’s money for an HD camera yet fail to provide one! Surely that’s a breach of selling laws!!?
There’s good news and bad news. The bad news is that we’re still in the midst of a historic pandemic. The good news is that Ring has finally fixed the HDR Turning Off issue with their latest iOS App update. Go download it now and let’s move on to more important things.
Are you referring to the update that adds the modes feature to doorbells and cams?
If so I still seem to have the issue after updating.
Ring Doorbell Cam 2
iPhone 11 Pro Max (iOS v13.3.1)
Ring app v5.23.1
I’m having the same issue, HDR setting won’t save!
It’s fixed go to the App Store and update your app,
Go to the App Store and update your app it’s fixed
Hey neighbors! Just wanted to provide you an update, and after checking in with the appropriate teams and seeing neighbors in the forum here responding, I can verify that we have deployed a fix for this via the most recent Ring app update. Please make sure you update your app as soon as possible to restore this feature, and if needed, you may need to remove the app, reboot your device and then reinstall the app if it does not take the update.
Thank you again for all your patience and understanding during this time! If you continue to have this issue, please reach out to our support team directly to report on this so they can troubleshoot with your account. 
Hello,
I have the latest firmware and my ring doorbell 2 has just started turning itself off. Same issue as others in this thread except I have the latest update.
I just purchased the Ring 3 and find the HDR setting is switching off.
Turned on yesterday and stayed on all day till about 11pm then switched off.
This morning it didn’t turn on. Manually turned on and switched off shortly after.
The latest sofware/firmware was installed on intial power-up.
Is this a day/night or a signal strenght issue?
Thank you.
RodneyA
Can you ring 3 people please make your own thread, this thread was for ring 2, and our problem has been fixed
Thank you @davidgasson and hi neighbors! This previous concern was resolved and taken care of awhile back. If you are still experiencing this issue, please make sure you have the most up to date app on your phone, and please reach out our support team here to verify this.
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