Chime pro has a solid green light and won’t connect to internet anymore

I have a chime pro that has been working fine for over 2 years. It stopped working and has a solid green light and no matter what I try, it will not reconnect to my internet. Does this need to be replaced?

Hi @user81233. You can find information on troubleshooting your Chime Pro here. If the information on this Help Center article do not help, you may need to replace the Chime or contact our support team.

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