U
Move device to new email account
app-settings
battery-video-doorbell
troubleshooting
A good reason not to buy ring devices is if you have to change your email address, and you do not have access to the old email address you are unable to transfer the devices for 15 days!!! When person name, address, phone number etc all all the same!!! You are left without a door bell for 15 days! Thats what i call poor service and poor design so i need to buy and fit another doorbell for 15 days!!! Come on ring have you lost your common sense ? Why should anyone buy this products if you cannot carry out such a simple change shame on you
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08-04-2025 10:46:13
Responses (1)
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user63814
For security reasons. If your identity (email address) is stolen/compromised and you are unable to access your email address due to the thief changing your password, it stops the thief from being able to access your Ring devices and possibly your house, giving you two weeks to solve the issue with the email provider. When you think about it logically, its a very good policy. Ring's common sense is intact.
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08-04-2025 02:21:32
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