**theres been problem after problem with the ring 2 door bell, its taking 10 seconds for the chimer and app to ring,by the time i get the notification the person has gone, ive got a fast bb conection so theres no rerason for it to play up like this. its a probuct i wish i hadnt purchased . **

Hi @martin2019 ! Thanks for checking out and using the Ring Community. We're going to move this post to the Doorbell board for a better fit. Have you tried contacting our support regarding the concern you have with your device and chime? Thanks!

I can concurr with this, I am glad I bought the Chime Pro, which does chime almost instantly , my phone also alerts me but several seconds later when I am at home, and much longer if I am away from home. It isnt limited to doorbell pushes either as motion alerts are delayed many seconds as well, so I do believe it is the latency of the Ring infrastructure in the UK.

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