How can I turn down the volume

Question

When I speak into my door bell it’s so loud and static I don’t know why it’s doing it as it never used to do it.

Caitlyn_Ring · Answer

Hi @user47652. Most Video Doorbell models don't have a volume slider for the two-way audio. If you have a Doorbell Pro 2, you will have a volume slider for this under Device Settings  General Settings  Volume Settings. Otherwise, I'd recommend completing a [quick reboot](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-) on your Doorbell by using the reboot option under Device Health. If that doesn't work, we have a [troubleshooting guide](https://support.ring.com/hc/en-us/articles/360050175212-Fixing-Audio-and-Sound-Issues-on-Your-Ring-Device) for audio and sound issues that may help as well.

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