Ring Chime pro keeps chiming in the dead of the night

Question

I have Ring doorbell for 2months now. Just last night, I heard a Ring doorbell rang at 3am in the morning, but there was no one there. Then subsequently the chime keeps going off with the motion detection sound. But there’s still no one at the door. I checked the event history but there’s nothing. Hopelessly I disconnected the Ring Chime Pro to stop the chiming. What should I do?

Caitlyn_Ring · Answer

Hi @Nic8. Have you tried resetting your Chime Pro and taking it through a new setup in the Ring App? To reset it, you'll just need to hold down the reset button on the side for at least 15 seconds. Once that's done, try setting the Chime Pro up in the Ring App again. Let me know if that takes care of the constant chiming for you! :)

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