Ring app shows old notifications again

Question

I noticed the Ring app will show old notifications again overnight. If I look at my phone and clear the notifications before I go to sleep. When I wake up there is a new notification as if an alert happened overnight. But the last alert was well before I went to sleep. And no new alerts happened overnight. So every morning there is notification as something happened, but it didn’t. So have to swipe it clear again.

Marley_Ring · Answer

Hi @RustyJones! This certainly seems odd, as the notification center for mobile devices are often separate from the app in operation, and deleting the banners should not cause the Ring app to resubmit them. Try clearing the Ring app data via your android settings, removing the Ring app, and then reinstalling it. Please also disable any active vpn on your mobile device to see if this helps. As you mentioned using Android, check out our [help center article](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App) for a list of apps that might conflict with the RIng app. I hope this helps! :)