Recording plays way too fast

Question

The recording plays way too fast to actually see anything, how can i slow it down to see properly? I had my car damaged and want to be able to see the person do it but goes so fast

Caitlyn_Ring · Answer

Hi @Juliec. Would you be able to provide an example of the recording playing too quickly? Either the recording from the Ring App itself or a screen recording demonstrating the video's playback speed would be helpful. When attaching this video, you will need to compress the MP4 file into a ZIP file, as ZIP files can be attached to your reply and not MP4s. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. Alternatively, if the video is saved in the Event History in your Ring App, you can choose to share it via email and copy the link that is generated. I'd be happy to help once I'm able to take a look at what you're experiencing.

Juliec · Answer

I can't get it to upload here it's just showing as a photo instead so I don't know how to get the actual video to share properly

Badges name	Description	Date Granted	Number of users who have earned the badge
Anniversary	Active member for a year, posted at least once	03 July, 2022	18102
Community Regular	Granted all essential community functions	10 June, 2024	6344

Dazzman1 Badges (2)