Live view and motion alerts

Question

Live view ends and I get message to reconnect. And motion never starts up, the blue ring circles until I get message to re- start app again.

Marley_Ring · Answer

Hey @Tamgaone! These symptoms are often related to connection concerns. The best first step would be to uninstall and reinstall the app on your mobile device. Try testing a live view on wifi only, and then again on data only. If this concern persists, please ensure your device's RSSI, or signal strength, is sufficient for video streaming. Check out our [Community post](https://community.ring.com/t5/General-Questions/Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751) for tips on a good RSSI. :)

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