Firmware not updating on Ring 2

Question

It would appear my new Ring 2 will not update its firmwar, has been on for almost a week  and its stuck on 1.22.27 and there is no option to force update... how do we get the bloody things to update...  I am having nothing but issues with this new device (just upgraded from Ring1) and I am assuming most are due to the very old firmware.

Austinghunter · Answer

Mine is doing the same thing. Every time I reconnect it it says it’s updating the firmware and then reboots, but the firmware never updates and nothing works. I can’t view the live feed and when the button is pushed I don’t get any notifications or anything.