Ring Doorbell Pro static noise

Question

My boyfriend always tries to scare me when I’m on the porch smoking, and I can’t ever understand him. I thought it was bc we live on a busy street, but now it’s staticky and just hard to understand. And tips?

Chelsea_Ring · Answer

Hi @h8chu ! Have you tried resetting your Ring Pro?

Justin_Ring · Answer

Hi @user37231. You can also try rebooting your router by unplugging it and plugging it back in to see if that helps. You also want to verify your Doorbell [signal strength is at a good level](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) with other steps you can try. If you have tried these additional steps and are still having the same issue, reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406) for further assistance.