Different Ring Alarm and Schlage lock codes

Question

Hi. I’ve installed a Ring Alarm Pro and also have a Schlage Connect. There appears to be no way to create a separate code to enter the home with the smart lock vs disarming the alarm. Is that correct? Every code that unlocks the house also disarms the alarm. This is a fatal design flaw and defeats the purpose of the alarm. If someone watches you enter the code on the lock they can enter the home and also disarm the alarm! Please advise how to change this

Justin_Ring · Answer

Hi @user35289. If you do not want your Smart Lock to disarm or arm your Ring Alarm System, follow the steps in this Help Center [article](https://support.ring.com/hc/en-us/articles/360022370892-Setting-up-your-Smart-Lock-to-Arm-or-Disarm-your-Ring-Alarm) to do so. The article shows you how to enable the feature; it is the same to disable it except you would toggle it off rather than toggle it on. I hope this helps!

user_9070bd · Answer

Did you ever find a solution for this? I agree that this is a terrible design flaw.