Contact sensor wont allow exit delay
Hi, I have set up my system and all is well, but when my keypad is used to exit my property my exit delay is set for 60 seconds but as soon as my door is opened my alarm is set off due to my contact sensor, how do I set my exit delay to include my contact sensors? Many thanks
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14-12-2021 10:49:47
Responses (5)
- W
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21-12-2021 08:24:58
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- W
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•0
21-12-2021 08:24:58
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- G
I know this answer is well over a year late but I was having this exact same issue. I couldn't figure out why my alarm wasn't giving an exit/entry delay. I went through all the settings and figured out the door was set to a "secondary door" instead of a main door! When the alarm is disarmed you go into the app and tap alarm, find the door that you are having the issue with and go into the device settings. Once in the setting it should say "placement" and that is where mine said secondary door instead of main door. Hope this helps anyone else who is having this problem!
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01-07-2023 04:44:55
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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31-07-2023 04:45:10
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Marley_Ring
This can be changed in your mode settings in the Ring app. While logged in to the Ring app, open the menu and select Settings, then select Modes. There you can choose the delay for each armed home/ away mode. Placement can also make a difference, for instance, listing the Contact Sensor as a window versus a door could cause it to trigger the Alarm immediately. When viewing the specific Contact Sensor in your Ring app, tap Device Settings and you'll see placement and configuration details. I hope this helps! :)
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17-12-2021 09:48:14
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