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U
Alarm Base Station only amber light on lighting LED
troubleshooting

I was setting up my 2nd Gen Ring Alarm Base Station and initially selected WiFi during the setup process. Unfortunately, I encountered an error, so I attempted to connect via Ethernet instead, but that also failed. I then performed a reset on the base station, but now the only light that remains on is the amber LED at the back. I also tried removing and reinserting the internal battery, but that didn’t resolve the issue either. Is there a way to fully reset the base station so I can start the setup process from scratch?

39

3

0

24-04-2025 04:39:07

Responses (1)

  • U

    There's a recessed reset button on the back.......

    0

    24-04-2025 05:42:39

      J

      Hi @user_cbc95f. The next best step is to give our support team a call for further assistance with your Base Station. https://ring.com/support/contact-us/call?hasLangChanged=true

      0

      25-04-2025 05:55:02

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