English (UK)

Key by Amazon

Browse posts, comment, and join in the discussion about Amazon Key, package delivery options, and more.
U
Cannot log in on my iphone keep telling me 'not acceptable'
hardwired-video-doorbell
troubleshooting
cs-support

my ring dot com stop working on my phone so i updated my phone and turned it all off and on again but to no avail now when i try to sign in it wont let me.  The telephone numbers on the official site are not correct either so i cannot even get in touch with anyone from Ring dot com for help! the funny thing is my partners is still working on his phone that i shared it to.  And i can get it on my laptop just cant get it on my iphone.

34

2

0

07-10-2024 01:57:57

Responses (1)

  • T

    Hi @user_6e0dc2. What type of phone do you have, and what OS version is installed on the phone? Does this happen when you are on cellular data and WiFi? Have you checked your phones settings to ensure that all permissions are allowed and enabled? You will also want to check your browser settings as well. Are you using a VPN? This information will help us determine how to troubleshoot this concern.

    0

    09-10-2024 03:42:37

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    C

    Caitlyn_Ring

    1

    User
    Solution

    T

    Tom_Ring

    1

    User
    Solution