Ring Spotlight Cam coming on during daylight regardless of schedule

Question

My Spotlight Cam is coming on during the day when it is still bright outside. This does not seem to ever happen in the morning when it is not very bright out but yet often happens from 5p on when it is much brighter. I tried setting the schedule for LIGHTS OFF from 7a until 7:30p but it still acting the same. I seem to remember a different way of specifying light times within the settings years ago but I cannot find it now. Anybody know how to make the lights follow the schedule?

Caitlyn_Ring · Answer

Hi @CoasterCowboy. It's possible that the light is triggering from motion detection, but the light should not be coming on during the day. Try resetting your Spotlight Cam by holding down the setup button for at least 20 seconds. After the reset is complete, set your Spotlight Cam back up in the Ring app using the steps under Set Up a Device. Set your [Light Schedule](https://support.ring.com/hc/en-us/articles/360058421812-How-to-Use-Security-Camera-Light-Schedules-) back up as well and then monitor the Spotlight Cam's performance to ensure it's following the schedule.

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