Video doorbell 2 poor quality

Question

Hello, seeking some help my video doorbell 2 has been up for a year or so now. The attached image is what I get. Is this Normal it dosent look like 1080p all my Wi-Fi is great done all the test

Tom_Ring · Answer

Hi @Jamie3. [Here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) is a Help Center article that has some tips and tricks for fixing for video quality. If this doesn't work, try reaching out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. I hope this helps!

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