Hi I have a ring doorbell pro that won’t enter setup mode no matter how many times I try a hard setup or power off and on again. It was working okay for awhile but suddenly stopped working. Power supply is good it just won’t get to the spinning white light. Has anybody got any ideas on what to do next?

Am having the same issue here too. Power is getting to the unit but it wont go in to Setup mode. It went offline about a week ago and haven't been able to do anything with it since. Hopefully someone will have some ideas on here. At the moment I've just got a solid white light.

Happening to me too. Worked well for nine months though. Even if I insert a fully charged battery(and I bought an additional one just to be sure), there are no lights coming on at all. Trying to call Support but they work on European time and I am in Singapore. Help! It's still under warranty.

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