Wifi interruption when doorbell rings

Question

This has been occurring for a while, when the motion sensor or doorbells activated my wifi halts for approx 30 seconds this is proving to be a real issue when working from home on video calls. Anybody else had this issue?

Marley_Ring · Answer

Hi @Paulc1964au! This should not be happening, as the Video Doorbell is requesting resources for communication, rather than controlling your router to operate. I recommend limiting as much distance as possible between your devices and wifi router, to avoid interference. Your router might be choosing between which devices to dedicate signal to due to them being far away, among other potential factors. The best next step is to consider how many, and what type of, devices might be connected to your network. If you are connecting multiple streaming devices or a high number of devices to your network, it's important to check with your Internet service provider to ensure you have the proper bandwidth or even router to support all of your in home devices. I hope this helps! :)

Caitlyn_Ring · Answer

A post was merged into an existing topic: [Motion disconnects my internet](/t/motion-disconnects-my-internet/76529/4)

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