With my Schlage connected lock I get a notification that the lock is ‘jammed’ every time it locks. If you know the Schlage you know there are two levels of power. Often if there is resistance it will go to next level. Ring reports as jammed even if the door successfully locks. What setting can I change to turn off this specific notification?

My Kwikset does the same. Notification lock is jammed, though everything moves freely. Annoying. If it ever does jam, i will never know and my home could be left open.

Wondering if there was any resolution found with the locks reporting as jammed to Ring. I have two Schlage z wave deadbolts and they both do exactly what others are describing. Both lock cleanly and smoothly without any resistance or hinderance, yet Ring pushes out notifications that the lock(s) are reporting being jammed. I've contacted Ring support and spoken with a couple different people who have been unable to offer up any solutions. The last person told me to contact Schlage.

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