Need a new power cable for my ring keypad

Question

My keypad keeps dying and it’s the charging cable not the outlet

Chelsea_Ring · Answer

Hi @Cdots8. The charging cable for the Ring Keypad is a standard micro USB charger, similar to an Android charger, that you could use to charge the keypad. You can also contact our support team if you need a new charger. If you contact our support team, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.