Floodlight Cam - no light on motion

Question

Hi, I do not have a light schedule set up. I do have it set to light on motion however the light is not being activated when motion is detected at night. It's recording motion but no light. I can manually turn the light on so there is no problem with the bulb. I have 3 floodlight cams, the other 2 are on the same settings and work well

Caitlyn_Ring · Answer

Hi @Selina. I'd suggest checking the settings for the lights on this particular Floodlight Cam by using the information in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam). You can try adjusting these settings and testing them out to ensure it's working properly and that the lights are coming on when motion is detected. If this concern continues to persist, you can also reach our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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