Tried charging my ring device today and when I’ve come to check it the battery is still low and it’s coming up with error P3-11. Does anyone know what this means?

Hi neighbors. This means that your device is not charged. I would suggest charging the battery to 100% before connecting your device to WiFi. I hope this helps.

My doorbell is showing the same code, there was another discussion on here, about this code, but it has been closed. Looks like the battery or the camera is US, and needs replacing. I will call Ring Customer service tomorrow.

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