IOS App can't see all devices

Question

I'm seeing an issue where my wife's iphone can't see all of our devices.  We have a doorbell, floodlight, and two chimes.  When I log out and log back in, they show up, but one of the cameras will disappear within a few minutes.  I don't have this problem on my Android phone.  We log in with a single account on both phones.  We've had Ring devices for years and this has just started.

Tom_Ring · Answer

Hi @cdrood. I would check to see if there are multiple locations on the phone. You can find out how to manage the locations [here](https://support.ring.com/hc/en-us/articles/115005039983). You can also try to uninstall the Ring app, reboot you phone, then reinstall the Ring app and log back in. Let me know if this works!

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