Blurry Spot

Question

I have a blurry spot on my outdoor security camera. The rest of the picture is clear. It looks as if something is on the lens. I inspected the lens and found nothing that would cause the blur.

Tom_Ring · Answer

Hi @Mdavis0805. For this concern, it would be best to reach out to our support team. They will be able to evaluate what this is and how to best address it. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.