Events that have a star

Question

I had three events with Stars. They’re not suppose get deleted. However, mine did get deleted.  Anyone else have this happen?

Caitlyn_Ring · Answer

Hi @user_406b47. Starring an event does not prevent it from being deleted once the video storage time has ended. The maximum video storage time for the Ring app is 180 days. If you need to keep a video past that amount of time, I recommend downloading it to your phone or computer.