Poor Live View Connection

Question

Iphone receives all notifications for Neighborhood, when someone is at door, etc.  But iphone  seldom connects to live view, allways needing to reconnect, without having to fiddle with app settings and check different items on dashboard (note: no changes are made to any settings) for several minutes - live view will then come up but within 30 secs disconnects again.  RSI currently 47 but have seen higher, good internet thoughout home  - 150+mbs , ring device is 8 feet from router.  Router is rebooted periodically, Iphone has no connection issues with wifi otherwise.....What next?

Marley_Ring · Answer

Hi there, @chobe_tuckershome.net! With wifi resources and RSSI looking to be sufficient here, the next best thing to check are mobile device variables. Please ensure there is not a vpn enabled on the mobile device, and all other apps are closed. Try also removing and reinstalling the Ring app. If this concern persists, please download the Rapid Ring app and test live view connection from that app. Feel free to let us know how this goes! :)

Badges name	Description	Date Granted	Number of users who have earned the badge
Good Topic	Received 5 likes on a topic	27 November, 2020	147
Hot Link	Posted an external link with 50 clicks	31 July, 2021	148
Great Topic	Received 10 likes on a topic	17 December, 2020	60
Anniversary	Active member for a year, posted at least once	28 April, 2021	17795
Nice Topic	Received 3 likes on a topic	27 November, 2020	353
Popular Link	Shared a post with 10 unique visitors	24 January, 2021	487

BigIsland Badges (6)