Plan, shared devices, accounts,

Question

My partner has set up another device but on his own account. The main device is on my account and I am the one with a plan subscription. We have both shared the devices with each other and have access.  Is there a way I can add the new device onto my plan or would I have to set it up from the beginning?

Justin_Ring · Answer

Hi @user_74553a. A Shared User cannot add a plan to a device. You would have to remove the device from your partner's account and set it up on yours to add a plan.

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