My doorbell 3 is doing exactly the same thing after about 2 weeks of it being set up. Not very happy with this considering how much has been spent on other Ring products. I can hear sound for a couple of seconds and then nothing and this is the same when videos are rewatched on the app, or on the website and I can't hear anything when on live view. Also, if someone presses it to ring me then I can't hear them but they can hear me so it's not my phone microphone or anything to do with that. I will let you know how a reset goes when i get home from work later on.
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