Hi, I attach a file with the picture of the sensor, is located indoor, back door with access to my back yard, and yes this sensor depleted the bateries that came from the factory in Augost, then I bought a new set and depleted in September, and when depleted the second set (I guessed that the batteries probably came bad), and i took from another sensor the batteries and it just depleted this monday, and I know that this is not normal. In reference to the numbers that you propouse, I already called more than 5 times, there is no person in the other side to talk, is just a answering machine and there is no option for faulty sensors or faulty equipment, that number is nothing, I need a phone or email from a representative or technitian to follow this problem, my alarm is in warranty and I woiuld like this contact sensor be replaced by a new one, i wild send back the faulty sensor i just don't wan't it, i just need to solve this, I have to bypass every night the alarm this door is important for the safety of my house and family.
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Everything star couple month ago, the sensor disconect and drain the batteries just like that, please see the attached file with a sample of the History, this happen only with this contac I already replaced the batteries X2 3 times in less than a month.
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