I have had our Ring door bell for about 4 years and suddenly it stopped working. I couldn’t find our screwdriver to unscrew to investigate, so sent an email to RING about how to obtain another. Never heard back. Fortunately a neighbor who also has a Ring doorbell had the screwdriver, which I borrowed. Sure enough the power source stateside Battery which was depleted; although the Ring has always been hardwired and we have never had a problem in all this time. I rebooted, etc and got the power up to 100%. It still says battery as the power source, which is now down to 72% after 3 days. I don’t want to have to routinely charge something that I deliberately have hardwired, in order for it to work. We live in California, so no extreme weather. Any thoughts would be welcomed, especially from the RING STAFF.
... View more