I am a property manager for short term rentals and have Ring cameras on all 48 properties and the Ring Alarm System on about 10 properties (other properties have other alarm companies that were installed prior to my finding out about the Ring Alarm System). These 10 properties are the ONLY properties that I have consistent issues with as the Alarm Panel is not very user friendly and is extremely confusing with the X, and the Checkmark, and the X in the shield. Everyone ALWAYS pressed the X on the number 7 to disarm - we've put together videos, instructions, and even put a red sticker labeled "DISARM" over the disarm button - but still very confusing to guests. PLEASE come out with a better, more user friendly and simpler keypad. Something with just the numbers, and an OFF button or only 1 X.
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