Same issue as everyone else. Spoke with Ring Support and their suggestion is to lower the motion frequency to light. As per her explanation you wont receive notifications between a 2 minute time frame of an event. So I told her within 2 minutes anything can happen as I advised her a couple of months ago(same as when everyone started to experiencing the same problem)this started to happen. Prior to that I had all the new settings they pushed per updates/firmware and my frequency is always set to Standard. I asked her is this the resolution Ring is telling everyone that calls in for this problem? She said its just an advise..so I tell her if Ring is pushing all these new features and everyone is complaining its something on your end and not ours. Makes you only think maybe I should've used a real security system with its own base station to record events.
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