I have the same problem. My app reports that it last connected on 6/4/20, but being in the UK I don't know whether that is 6th April (as per UK) or 4th June (as per US). I was wondering whether all those people effected have the original Ring Chime (box like with a horizontal grill) or the "all-new" Chime (with a flatter profile and mesh-like front). If it is just the original, then being cynical, it does seem coincidental that people's original Ring Chime has suddenly stopped working at the same time as the launch of a replacement! N.B. Just got off the phone to their support - "Your product is out of warranty. Sorry for any inconvenience. Goodbye."
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